Publications
Articles in Refereed Journals
- Khachatryan, K., Graml, R., Hagen, T., Ziegler, Y., & Herman, R.A. (2022). Sexual identity management of working lesbian women. Organization Management Journal, 19(3), 99-109.
Conference Articles and Presentations
- Hornfischer, V., Nickel, J., Herman, R., Amend, Y., & Schuhmacher, M. (2026). Paving the Way Towards Appropriate Reliance on GenAI: The Role of Shame and Guilt in the Organizational Context. Presented at the 33rd Innovation and Product Development Management Conference, Stockholm, Sweden.
- Herman, R.A., & Schuhmacher, M.C. (2026). Designing Companions: How Customization Impacts Users' Wellbeing and Retention towards Their AI Companion. Presented at the TIME COLLOQUIUM 2026, Saarbrücken, Germany.
- Herman, R.A., & Schuhmacher, M.C. (2026). Tip Recipient Attribution: Understanding Why Customers Tip Differently in Robotic Services. Presented at the 2026 AMA Winter Academic Conference, Madrid, Spain.
- Herman, R.A., & Schuhmacher, M.C. (2025). Analysis of Tipping Behavior in Robotic Services. Presented at the 2025 Frontiers in Service Conference, Montréal, Canada.
- Herman, R.A., & Schuhmacher, M.C. (2024). Analysis of Tipping Behavior in Robotic Services. Presented at the TIME COLLOQUIUM 2024, Giessen, Germany.
- Bowen, M., Herman, R.A., & Haas, A. (2024). Smart Technologies in Sales – Unveiling the role of salesperson smart technology use in sales interactions. Presented at the 53rd Annual Conference of the European Marketing Academy (EMAC), Bucharest, Romania.