Charges
We would be happy to provide you with detailed information about prices by phone (+49 641 99 38363) or mail. In general the veterinary practice sending the samples will be charged. If the owner agrees to cover the costs this has to be confirmed by a personal signature of the owner on the sample submission form. Commercial customers (veterinarians) from non EU countries will receive an invoice excluding VAT. Veterinarians from EU countries who wish to receive invoices without VAT have to provide a valid value added tax registration number (VAT-number). Please make sure to include the VAT-number together with the sample to allow correct invoicing.
Payments can be made in advance (in cash together with the sample) or after billing via bank transfer. We can also offer to sent a Paypal-link. Payments via credit cards as well as cheques from outside Germany are not possible!
Please pay attention to our discounts for sending of bulk samples (valid for samples send at the same day from the same veterinarian):
- 5 - 9 samples: 10 % discount on the standard price
- 10 - 19 samples: 15 % discount on the standard price
- 20 samples and more: 20 % discount on the standard price
When paying via bank transfer please implicitly add the following data:
- IBAN (international bank account number):DE 9451 3400 1302 5855 000
- BIC (bank identifier code) or SWIFT Number: COBADEFFXXX
Please do not forget to provide the invoice number!
Please note that our customers have to take the responsibility for all bank charges.