Sample arrival at the Lab
In general, samples are only accepted from veterinary surgeons, commercial laboratories, veterinary investigation and administration offices (Veterinäruntersuchungsämter) as well as from institutes of veterinary faculties. Samples can be dispatched by mailing route or by courier service. We directly take care of arriving samples during our opening hours (Mon. - Fr., 8:00 a. m - 17:00 p. m.).
Immediately after arrival samples are unpacked and coded. The analysis of the samples takes place as fast as possible. Sample containers have to be labelled unequivocally, otherwise we will have to contact the sender. Generally, requested analyses will be performed. If there are any ambiguities concerning the requested analysis or the sample material, the quality or the quantity of the sample we will consult you immediately. We will also check if the sample material is suitable for the requested test. Please use our submission forms to include all information we need for sample processing.