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FAQ´s - Online courses (English version)

Who can take part?

All students, apprentices and employees of the Justus-Liebig University Giessen (JLU) University of Applied Sciences (THM) and Philipps-Universität Marburg (PMU) may take part.

Students, apprentices and employees of THM and PMU can sign up online just a few days after online registration has opened for if free places are available.

As a general preparation, you have to ensure that you have got enough space at home to do the exercises, that the floor is not slippery and that you wear appropriate clothes (slip-resistant soles, comfortable clothes etc.). Please do not participate unless you feel fit.

Which courses are on offer?

We have selected types of sport and exercise that are suitable for live-stream formats. The course formats have been adapted so that participants do not need any special equipment and beginners and advanced athletes can take part jointly. Here you can find an overview of the courses on offer.

What is the participation fee for the online courses?

In the course description you will find detailed information regarding the fees.

Do I need an ahs ticket to take part in the online sports programme?

No, you don’t. The ahs-ticket is not required for the „ahs@home“ online courses.

How can I register?

Course registration is done via the ahs-website. Please register for classes on the ahs website for the whole time period.

We will collect and store personal data that are exclusively used and processed for administrative purposes. If you have any problems with registration, please contact us by email

 

Click here to register.

Why do I have to give an email address?

We need your email address so we can inform you about free places, extra classes, changes to classes, cancellation of classes etc. Your participation ticket and the SEPA mandate also need to be sent to you in digital form.

You must give us a valid email address and please make sure there are no mistakes in it.

How does the waiting list work?

If a class is fully booked, you can put your email address on the waiting list. This counts as registration for the ahs information service. Should a place become vacant for the class you wanted to attend, everyone on the waiting list will be informed by email. The first person to book the place will receive it.

How can I pay my course fee?

The course fee can only be paid by direct debit (SEPA).

After you have registered online, the booking confirmation and the SEPA direct debit mandate, indicating the mandate reference and JLU Giessen creditor ID, will be automatically sent to the email address you have provided.

Amounts will be debited once a week (usually at the beginning of the week, i.e. on a Monday). If the Monday is a public holiday, the amounts due will be debited on the following working day.

Your binding booking and your acceptance of the ahs terms and conditions of registration and participation confirm acceptance of the new SEPA direct debit system.

Who should I send the SEPA mandate to?

You can drop off the signed SEPA mandate at the ahs office letter box or send it to: ahs-Büro, Kugelberg 58, 35394 Giessen. It is not possible to hand the mandate in personally.

What will happen if the class fee isn’t debited successfully?

If there is insufficient coverage in your account or if the account details are wrong, any costs incurred will be charged to you in full.

Any participant this may concern will be informed by email and asked to transfer immediately, within a fixed period of time, the outstanding class fee plus the costs incurred (usually plus € 4.50) if your account cannot cover the amount. If, after the period has elapsed, the amount due has not been received by Justus Liebig University, the participant will be excluded from taking part in any classes offered by ahs and barred from online registration. Justus Liebig University Giessen also reserves the right to initiate a collection procedure.

Can I revoke a booking (reclaim payment)?

Pursuant to §8 (4) of the ahs-Statute, the following regulation applies: "Admission is binding and not transferable. Termination and possible re-constitution of the contract of usage (cancellation, re-booking) are only possible if classes or events do not take place pursuant to Para. 1."

Can I cancel my participation in an ahs class?

You can cancel your participation in a class or classes any time. However, the course fee(s) cannot be refunded.

What will happen if a class is cancelled?

If there are not enough participants for a particular class, ahs may combine it with another or cancel it entirely. If there is no substitute class, participants will receive a full refund of the class fee. Participants are not entitled to demand that a class takes place.

If individual sessions are cancelled, e.g. if the course instructor is ill, ahs will attempt to find a substitute instructor or else arrange for a make-up session.

 

ahs is not obliged to offer a make-up session in the case of a cancelled session

  • if the day of the class is a public holiday,
  • if the class instructor cannot attend and ahs is unable to find a qualified substitute at short notice or to offer alternative classes or to find a date for a make-up session,
  • if classes are disrupted,
  • owing to an Act of God.

What will happen if I cannot attend one of the sessions of the class I have booked?

Non-attendance is a personal decision and does not entitle you to any refund from ahs.

Can I swap with someone or transfer my place in a class to someone else?

It is not permissible to swap with someone or transfer a place to any other person. Your booking is valid only for yourself and is therefore not transferable.

It is also not possible to give your place to someone you have selected. People on the waiting list will be treated equally in their chance to book the place once it becomes vacant.

Which online conference tool is used for the sports courses?

We use "Cisco Webex" to conduct all our courses. You can receive this live stream with any mobile phone or laptop.

For the use of the programme, you have to go through a short installation and registration procedure. The first time you use the program, there may be an extended time to join the meeting, as the registration data may have to be re-entered.

If you want to join a course, using your mobile phones, there is a Webex Meeting App for iOS and Android software for tablets and smartphones free of charge.

You will receive the direct link to your course with the confirmation of your booking.

Step-by-step instructions (in German) can be found here.

Which rules apply for the online courses?

In order that the sports courses are carried out smoothly, please abide by the following rules:

  • Join in time for your course.
  • Switch off your web cam.
  • Please switch off your microphone.
  • Please close all other programmes running on your device.
  • Filming or recording as well as publishing, copying and/or circulation of the ahs live streams is expressly forbidden.

Am I insured when I take part in online courses?

The Unfallkasse Hessen (accident insurance Hessen) writes on its website: If the courses offered are part of the general university sports programme which are now taking place online, then you are fully insured within the framework of the law during the time of the course. A condition is, however, that it is an online live-stream course, during which direct contact with the course instructors is given, e.g. for asking questions and getting instruction.“

This means for the online programme „ahs@home“ of the JLU:

The criteria mentioned above are only fulfilled by the “JLU-Pausenexpress“ (JLU Break-Time Express Courses). Here, there the statutory insurance coverage is maintained. With all other current online offers, there is NO statutory insurance coverage. We would like to remind you once again of the conditions for safe online sports training at home:

As a general preparation, you have to ensure that you have got enough space at home to do the exercises, that the floor is not slippery and that you wear appropriate clothes (slip-resistant soles, comfortable clothes etc.). Please do not participate unless you feel fit.

Privacy notice

To find the information sheet on data protection rule of Allgemeiner Hochschulsport (Academic Sports Service) of Justus Liebig University, click here.

I have different questions. Who can help?

Please send all general questions to this e-mail address:

We will be pleased to answer your questions about registration if you send it to this e-mail address:

Where can I get information about all measures and regulations at the JLU concerning the corona virus crisis?

For JLU-wide questions about the pandemic situation regularly updated information and FAQs can be obtained on the JLU website. Please click on the following link.