Ordering from Asknet
There are two basic procedures available to you for placing orders in the Asknet software portal of Hessen.
1. Purchasing at Asknet—via JustOS
If you are authorized to purchase through JustOS and already have an account, you can access the Asknet software portal via JustOS. This has the advantage that you do not need to set up an additional user account with Asknet. With this procedure, your JustOS login is also valid in the Asknet software portal.
To do this, first log in to JustOS. Then search for 'Asknet' using the search field. Click on the provider link ('Asknet Webshop', see illustration below) to open the Asknet software portal in a new browser window.
2. Purchasing from Asknet—directly without JustOS
To access the software portal https://hessen.asknet.de directly, you must be connected to the university network. Otherwise you will receive a message that access is not possible.
Dialing in via VPN (via AnyConnect) does not help here. To enable access from outside the university network, you must call up the address of the Asknet software portal via the EZProxy service of the HRZ.
Open the following address in your browser:
https://ezproxy.uni-giessen.de/login?qurl=https://hessen.asknet.de
You will now be redirected to a website of the University of Giessen and asked to log in with your HRZ user ID. After successfully logging in, you will then be redirected to the Asknet software portal and can search the site for software products as usual.
You must register with Asknet to be able to place orders. You may have to prove that you are authorized to purchase certain software. After a short time you will receive your login details.
If you already have access to the JLU online store (JustOS), we recommend the previously described procedure 'Purchasing at Asknet - via JustOS'.
Alternative contact methods
If you have any difficulties or queries regarding the software portal, you can contact Asknet directly as follows:
Asknet Solutions AG
Software portal Hessen research and teaching
Vincenz-Priessnitz-Str. 3
D-76131 Karlsruhe
Point of contact: Adrian Rosenkranz
Telephone +49 (0)721 96458 6336
Fax +49 (0)721 96458 9300
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