Forschung an der Professur BWL X
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Die Forschung an der Professur Technologie-, Innovationsmanagement und Gründungsmanagement (BWL X) ist grundlagen- und anwendungsorientiert.
Folgende Ziele werden insbesondere verfolgt:
Unsere Themenschwerpunkte sind dabei:
Laufende Projekte
Dissertation Working Title: "An Investigation of Human Interaction with AI-based Service Technologies" In service industries, the marketing mix consists of 7 dimensions ("7Ps") after People, Process and Physical evidence have been added. This extension underscores the importance of service employees in service delivery. As artificial intelligence technology advances, AI has become an integral part of the service industry. While it can assist service employees and enhance their performances, it can substitute service employees by being more consistent, objective, and available as well as by mimicking human's language and behavior well. This research project tries to investigate whether humans can treat AI agents, such as service robots and chatbots, the same way as how they treat fellow humans and which implications it might have for various stakeholders in the service industry. For further information reach out to: Ricky Herman
Dissertation Working Title: "An Investigation of Generative Artificial Intelligence in the Workplace" Generative Artificial Intelligence (GenAI) is transforming how work is organized, decisions are made, and knowledge is produced. Yet its impact depends not only on technological capabilities, but on how individuals perceive, interpret, and integrate these systems into everyday professional practice. My research investigates the human side of GenAI in organizational contexts. I explore the psychological, social, and cognitive mechanisms that shape adoption, reliance, and sustained engagement with generative systems. In particular, I examine how emotions, workplace norms, and individual differences influence how AI is used and experienced at work. By integrating perspectives from Human–Computer Interaction and innovation research, my work aims to inform the development of inclusive, human-centered GenAI systems that support diverse users and enable responsible integration in professional environments. For further information reach out to: Vincent Hornfischer
Laufende Projekte von externen Doktoranden:
Alumni Dissertationen:
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